RTE MISSION

Training managers in CSR



Mission in Numbers

155

managers trained

70%

completion rate for e-learning courses on sustainable development and CSR fundamentals

500

employees completed the e-learning course on climate change

Project challenges

As a key player in the energy and ecological transition, RTE (a public service company and electricity system operator) launched a major initiative in 2016 to raise awareness of sustainability and CSR among its managers.

Solution provided

  • Blended commitment programme (digital & face-to-face):
    • offered prior to training for managers and as self-service training for employees:
      • a module on Sustainable Development & CSR (30 minutes) supplemented by a module about CSR within RTE (30 minutes) , these two modules were rolled out simultaneously in early 2018: more than 6,000 employees have completed them, representing 70% of RTE employees to date
      • a third module on climate change (30 minutes) has also been available since early 2021
    • Design and delivery of an ‘engaging’ one-day training course for managers, available in person or online
  • Key factors for the success of the training:
    • Use of reverse pedagogy (creation of a ‘timeline of SD to CSR at RTE’ during the session),
    • Case study to understand the value creation of CSR,
    • Testimonial from an external stakeholder, reflection on the contribution of participants’ professions to CSR and individual action plan,
    • ‘pitch elevator’ on the CSR approach (training in handling objections)

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